FAQ

Answers to some of the most common questions dentists ask before working with me.

KEEPING IT
SIMPLE .

Got questions? You’re not the only one.

Whether you’re starting a new practice or updating your existing materials, it’s completely normal to have a few questions. Here are some of the most common things dentists ask when we first start working together.

Every project is different. Small print jobs can take a few days, while a complete brand identity might take several weeks.

Yes, that’s when I’m available. I take on freelance projects outside of regular working hours because I work at Digimax, the world’s highest-rated dental marketing agency, during the day. This means I can offer support when most dentists actually have time to think about their branding and design.

Absolutely. Everything I create is tailored specifically for your practice.

Yes, I do. Every project includes two to three rounds of revisions to make sure you’re happy with the outcome. If a project needs more time or changes than expected, I’ll always let you know in advance and discuss any additional costs before moving forward.

We’ll start with a chat to understand what you need and what you’re hoping to achieve. I’ll then send over a quote, with 50% paid upfront and the rest on completion. Once we’ve built a working relationship, I’m happy to keep things flexible and simply invoice you when each project is finished.

Just send me an email or call. I’ll be happy to answer any questions and help you get started.

No, I don’t offer printing myself, but I’ll provide you with print-ready files that you can send to any printer you like. If you’re not sure where to go, I’m happy to recommend a few reliable options. This way, you can go directly to the press, which is usually more cost-effective.

While I mainly focus on dental design, I’ve worked across a range of industries over the past 20 years. If you have a non-dental project in mind, I’m more than happy to take a look and see how I can help.

I don’t offer dental website design myself, but I recommend Digimax Dental, one of the most trusted names in the industry. I’m happy to refer you, or you can contact them directly at 020 7060 2345 or hello@digimax.dental.

For non-dental websites, I’m open to taking on select projects depending on the scope. Feel free to get in touch and we can chat about it.

I’m usually quite flexible and happy to help with quick turnarounds when I can. That said, it’s always best to check my availability first and allow a few days where possible. If it’s time-sensitive, just let me know early and I’ll do my best to fit it in.

I cover a wide range of design work including print materials like stationery, leaflets, and posters, as well as large format designs such as banners, exhibition graphics, outdoor marketing and signage. I also offer digital design for things like newsletters and more. For a full breakdown, feel free to check out my services page.

That’s completely fine. Design is a collaborative process, and I include two to three rounds of changes with every project to make sure we get it right. This is also why it’s so important for me to fully understand your goals at the start. The clearer the brief, the smoother the process — and the better the end result.

THE FULL
STORY.

I’m Chiu, a designer with a passion for the dental industry.

By day, I work at Digimax Dental, the world’s highest-rated dental marketing agency, where I am immersed in the latest design innovations. When evening comes, I shift gears to focus on independent projects, collaborating closely with dentists to bring their brands to life.

Each project is a journey, starting with understanding the unique character of your practice. I craft designs that reflect your values and speak directly to your patients. Whether it’s brand identity or print materials, every detail matters and is carefully shaped to create a lasting impression.

Balancing agency expertise with freelance flexibility allows me to deliver personalised solutions that fit your busy schedule. I’m here to help your practice stand out with design that truly connects and grows with you.

Ready to start a project?

Got a question that’s not listed above? I’m here to help with design solutions that fit around your schedule.

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